Closed Captioning Exemption

Ozarks Public Television generates less than $3 million in annual gross revenue per channel and is exempt from closed captioning rules, except for the obligation to pass through captions on programs already captioned. In instances where Ozarks Public Television voluntarily captions programming, the station complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by Ozarks Public Television complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); or (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1).

Closed Captioning Issues

For immediate closed captioning concerns, please contact our captioning hotline:

Phone: 866-692-9758 
Email: captioninghotline@optv.org

We’ll make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning concerns should be directed to the following:

Tom Carter
Programming & Production Manager
Ozarks Public Television
901 South National Ave
Springfield, MO 65897
Phone: 417-836-4621
Email: captioningconcerns@optv.org

We recommend you first contact our captioning hotline at 866-692-9758, as we may be able to resolve the problem immediately.

Contact Us
By Mail or Phone

Ozarks Public Television / KOZK
901 S. National
Springfield, MO 65897
Phone: 417.836.3500
Toll Free: 1-866-684-5695
e-mail: mail@optv.org

Office Hours: 8 a.m. to 5 p.m.
Monday - Friday

Technical Issues

If you are experiencing trouble with receiving Ozarks Public Televisions signal, please email us with the technical issue you are experiencing and your contact information so we can better assist you. We want to make sure you receive your Ozarks Public Television channels without interruption.